VIVA is well positioned to offer converged communications solutions mainly because of its state-of-the-art infrastructure and the commitment to consistently invest time and money on improving the infrastructure.
Our value proposition to our customers is all about ensuring business continuity, which is made possible through unification of all their communication channels, reliable infrastructure and flexible architecture.
VIVA has captive infrastructure in India, UK, Australia and USA that allows for multi-level redundancy and robust failover routes. These strategically located data centers and easily accessible network operations center that provides 24x7 customer supports equips us to deliver on our promise of business continuity.
Our partnership with frontrunners in high-class telecom billing and customer care, allows us to deliver fully unified communication solutions to our customers easily. Even the billing is completely unified where one bill factors all of Internet access, IP maintenance, PBX maintenance and DID rentals.
Our flexible architecture allows us to deliver IP applications to our customers without damaging their existing infrastructure investments. Our flexible architecture can support hundreds of thousands of customers.
VIVA’s infrastructure stability and strategic Partners allows us to supply scalable and reliable end-to-end communication solutions that provides our customer with immediate ROI, win-win long term relationships.